Privacy Policy

Last Updated: January 2025

Carawan Health PLLC ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, date of birth, and contact information (address, phone number, email)
• Health insurance information (if applicable)
• Medical history and health information
• Payment and billing information
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referring website addresses

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing healthcare services and treatment
• Processing appointments and payments
• Communicating with you about your care
• Responding to your inquiries and requests
• Improving our website and services
• Complying with legal and regulatory requirements
• Sending appointment reminders and health information (with your consent)

3. How We Share Your Information

We may share your information in the following circumstances:

• Healthcare Operations: With other healthcare providers involved in your care
• Payment Processing: With payment processors to complete transactions
• Legal Requirements: When required by law or to respond to legal process
• Business Associates: With third parties who perform services on our behalf and are bound by confidentiality agreements
• With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure, encrypted transmission of data
• Physical security measures at our facility
• Staff training on privacy and security practices
• Regular review and update of security procedures

5. Your Rights

You have certain rights regarding your personal information, including:

• The right to access your medical records
• The right to request corrections to your information
• The right to request restrictions on certain uses of your information
• The right to receive a copy of your health information
• The right to opt out of marketing communications

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through our website. Our clinical services are available to patients 13 years and older.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

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